About us

Australian Hearing is one of the largest hearing service providers in the world with a reputation for innovation and world-leading practices.

Australian Hearing is a statutory authority constituted under the Australian Hearing Services Act 1991 and was established in 1947 to provide services to veterans who had suffered hearing damage during WWII, and also to assist children whose hearing was affected by a series of rubella epidemics.Australian Hearing's three key areas are our:

national network of hearing centres (Find us)
head office in Macquarie University, Sydney
research by the National Acoustic Laboratories (NAL)

Australian Hearing is part of the Department of Human Services, reporting to the Minister for Human Services, Senator the Hon Jan McLucas which brings together the Australian Government's health and social security related delivery agencies.

We help set the standards for global industry practice. Our staff, clients and their families are key contributors to Australian Hearing's success and help us achieve our mission and vision.

Australian Hearing's vision:

Together we will lead the world in providing our customers with the best hearing solutions.

Our values:

Care for our clients, stakeholders and ourselves.
Integrity in all we do.
Innovation in our clinical field and our business.
Team performance supporting and encouraging winning teams.
Respect for all people in all we do.

Our commitment to quality care

Our friendly staff care, and will work with you to discuss the best solution for your hearing needs.

Our staff will help arrange appointments, provide information and answer any questions you might have.

We offer:

specialist care
the latest hearing aid technology to suit your particular needs
an Australia-wide network of hearing centres and visiting services
a prompt repair service.

Please see our Customer Care Charter further information.

Our environmental management commitment

This policy covers the operations of Australian Hearing located at the Australian Hearing Hub, Macquarie University.

Australian Hearing:

Works towards best practice environmental management systems and operations
Is committed to operating in an ecologically sustainable manner by reducing waste and the use of energy and resources
Will comply with relevant Commonwealth and State Environment Legislation and with the Commonwealth Government's environmental policies and initiatives
Will provide an environmentally sound workplace, and implement environmentally sound work practices
Will work with its employees, contractors, suppliers, to develop and implement agreed environmental initiatives.

FIND US

About us