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Terms and Conditions

Specials Terms and Conditions


Technology Upgrade Offer

Promotional Period - 2 Jan 2013 to 30 Jun 2013

Upgrade to our 300, 500 or 700 series of hearing aids and save up to $1,400

  1. Save $300 per aid on any hearing aid from the 300 series range
  2. Save $500 per aid on any hearing aid from the 500 series range
  3. Save $700 per aid on hearing aids from the 700 series range PLUS receive a free MiniTek remote control valued at $575 with all 700 series Pure, Motion, Nitro and Aquaris models

Terms and conditions:

  1. These Terms and Conditions make up the offer.
  2. The offer is a dollar discount off the regular price of a single or pair of hearing aids from the Siemens 300 and 500 level series device when purchased by an eligible person* in one transaction or A dollar discount off the regular price of a single or pair of hearing aids from a Siemens 700 level series device plus a MiniTek remote control free of charge with all 700 series Pure, Motion, Nitro and Aquaris models when purchased by an eligible person* in one transaction
  3. The offer is only available to eligible people*
  4. To accept the offer an eligible person* must place an order with Australian Hearing on or before 30 Jun 2013
  5. The promotion begins on 2 Jan 2012 and ends 30 Jun 2013.
  6. This offer cannot be used in conjunction with any other offer.
  7. In addition to your rights under the Australian Consumer Law, should you be dissatisfied with the hearing aid/s purchased, you are entitled to return the hearing aid/s and receive a refund less a $150 administration fee within fifty-five (55) days of purchase, provided that:
    • You return the hearing aid/s in the original packaging with proof of purchase; and
    • The hearing aid/s is in good condition, has not been damaged by use and is in proper working order.
  8. The bonus MiniTek remote control device cannot be returned for a refund.

*To participate in this promotion you must be eligible to receive a hearing service and device in accordance with the conditions of the Australian Government Hearing Services Program and be an Australian pensioner concession cardholder or their dependant; a Department of Veterans' Affairs gold or white repatriation cardholder (specifically for war-related hearing loss) or their dependant; a sickness allowance recipient or their dependant; a referred client of an Australian Government funded vocational rehabilitation service; a member of the Australian Defence Forces.

Seniors Card 10 % Discount on Top up Hearing Aids

Terms and Conditions

  1. Participation in this offer is deemed acceptance of these Terms and Conditions.
  2. This offer is only available to eligible people* issued with a valid Seniors Card issued by the responsible Victorian, New South Wales, ACT, Queensland, South Australian, Western Australian or Tasmanian Government Department.
  3. The offer is a 10% discount off the Australian Hearing regular price for a single Top-Up hearing aid or a pair of Top-Up hearing aids when purchased by an eligible person* in one transaction.
  4. This offer excludes all accessories such as remote controls (ePen, ProPocket or TEK), a re-charger and all assistive listening devices (ALD's).
  5. To accept the offer an eligible person* must show a valid Seniors Card to an Australian Hearing staff member.
  6. This offer cannot be used in conjunction with any other offer or promotion from Australian Hearing.
  7. This offer is available at all Australian Hearing permanent centres or visiting sites in the above mentioned States or Territories.
  8. In addition to your rights under the Australian Consumer Law, should you be dissatisfied with the hearing aid/s purchased, you are entitled to return the hearing aid/s and receive a refund less a $150 administration fee within fifty-five (55) days of purchase, provided that:

- You return the hearing aid/s in the original packaging with proof of purchase;

- The hearing aid/s are in good condition, have not been damaged by use and are in proper working order.

* To participate in this offer you must be eligible to receive a hearing service and device in accordance with the conditions of the Australian Government Hearing Services Program, possess valid a Seniors Card and be an Australian pensioner concession cardholder or their dependant; a Department of Veterans' Affairs gold or white repatriation cardholder (specifically for war-related hearing loss) or their dependant; a sickness allowance recipient or their dependant; a referred client of an Australian Government funded vocational rehabilitation service or a member of the Australian Defence Forces.

Australian Hearing 2012 Service Expo event, Win a Hamper Competition

Winner: Mrs. N. Paramsothie

Seniors & Care Guide 10 % Discount on Top up Hearing Aids

Terms and conditions:

  1. Participation in this offer is deemed acceptance of these Terms and Conditions.
  2. This offer is available to seniors who present the coupon from the 2013 Seniors & Care Guide at participating Australian Hearing centres.
  3. The participating Australian Hearing centres are Chatswood, Dee Why and Parramatta.
  4. The offer is a 10% discount off the Australian Hearing regular price for a single Top-Up hearing aid or a pair of Top-Up hearing aids when purchased by an eligible person* in one transaction
  5. This offer excludes all accessories such as remote controls (ePen, ProPocket or TEK), a re-charger and all assistive listening devices (ALD's).
  6. To accept the offer an eligible person* must present a valid coupon from the 2013 Seniors & Care Guide to an Australian Hearing staff member.
  7. This offer cannot be used in conjunction with any other offer or promotion from Australian Hearing.
  8. In addition to your rights under the Australian Consumer Law, should you be dissatisfied with the hearing aid/s purchased, you are entitled to return the hearing aid/s and receive a refund less a $150 administration fee within fifty-five (55) days of purchase, provided that:
    • You return the hearing aid/s in the original packaging with proof of purchase;
    • The hearing aid/s are in good condition, have not been damaged by use and are in proper working order.

* * To participate in this offer you must be eligible to receive a hearing service and device in accordance with the conditions of the Australian Government Hearing Services Program, and you must present the coupon from the 2013 Seniors & Care Guide.

Australian Hearing 2012 Gladstone event, Win a Hamper Competition

Terms and conditions:

  1. Entry into this Competition shall be deemed an acknowledgement and acceptance of these Terms and Conditions of Entry.
  2. The Competition commences at 8:30am on Monday 26 November 2012 and closes at 12:00pm on Thursday 20 December 2012 ("Promotional Period").
  3. Entry is open to all clients at Australian Hearing Gladstone, except employees and immediate families of the Promoter, associated companies, agencies and participating outlets.
  4. Only one (1) entry permitted per referral by eligible people, as outlined in clause 3.
  5. To enter, collect and complete in full an entry form and drop it in the entry box at the Australian Hearing Gladstone, Shop 10 The Palms Shopping Fair, 172 Goondoon Street Gladstone QLD during the Promotional Period.
  6. Entries are void if stolen, forged, mutilated or tampered with in any way. For the avoidance of doubt, entry forms that have one or more responses to questions that are incomplete or that are incorrect, indecipherable or illegible, are not eligible for participation in the prize draw.
  7. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and to disqualify any entrants who submit entries that are not in accordance with these Terms and Conditions of Entry or who tamper with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  8. The first valid entry form drawn will win a Hamper valued at $75. There are no other prizes.
  9. The draw will take place at 2:00pm on Thursday 20 November 2012 at Australian Hearing Gladstone, Shop 10 The Palms Shopping Fair, 172 Goondoon Street Gladstone QLD.
  10. The winner of the Promotion will be notified by telephone on the contact number supplied on their individual entry by Friday 21 December 2012. The prize winner's name will be displayed on the Australian Hearing website at www.hearing.com.au.
  11. The Promoter will arrange delivery of the prize to the address supplied on the winners individual entry and does not take any responsibility for the prize being lost, damaged or destroyed in transit.
  12. The Promoters decision is final and no correspondence will be entered into.
  13. If the prize is unclaimed by Wednesday, 2 January 2012 the Promoter will to the extent permitted by law, conduct a redraw of the Competition.
  14. The Promoter collects personal information in order to conduct the Competition and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors of the Promoter. The Promoter may, for an indefinite period, unless you request otherwise, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to access, update or correct information to the Promoter. All entries become the property of the Promoter.
  15. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence) for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control; (b) any theft, unauthorised access or third party interference; (c) any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any tax liability incurred by an entrant.
  16. The Promoter of the competition is Australian Hearing, 126 Greville Street, Chatswood NSW 2067. ABN 80 308 797 003.

Australian Hearing 2012 Bundaberg event, Win a Hamper Competition

Terms and conditions:

  1. Entry into this Competition shall be deemed an acknowledgement and acceptance of these Terms and Conditions of Entry.
  2. The Competition commences at 8:30am on Monday 26 November 2012 and closes at 12:00pm on Thursday 20 December 2012 ("Promotional Period").
  3. Entry is open to all clients at Australian Hearing Bundaberg, except employees and immediate families of the Promoter, associated companies, agencies and participating outlets.
  4. Only one (1) entry permitted per referral by eligible people, as outlined in clause 3.
  5. To enter, collect and complete in full an entry form and drop it in the entry box at the Australian Hearing Bundaberg, 62 Woondooma Street Bundaberg QLD during the Promotional Period.
  6. Entries are void if stolen, forged, mutilated or tampered with in any way. For the avoidance of doubt, entry forms that have one or more responses to questions that are incomplete or that are incorrect, indecipherable or illegible, are not eligible for participation in the prize draw.
  7. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and to disqualify any entrants who submit entries that are not in accordance with these Terms and Conditions of Entry or who tamper with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  8. The first valid entry form drawn will win a Hamper valued at $75. There are no other prizes.
  9. The draw will take place at 2:00pm on Thursday 20 November 2012 at Australian Hearing Bundaberg, 62 Woondooma Street Bundaberg QLD.
  10. The winner of the Promotion will be notified by telephone on the contact number supplied on their individual entry by Friday 21 December 2012. The prize winner's name will be displayed on the Australian Hearing website at www.hearing.com.au.
  11. The Promoter will arrange delivery of the prize to the address supplied on the winners individual entry and does not take any responsibility for the prize being lost, damaged or destroyed in transit.
  12. The Promoters decision is final and no correspondence will be entered into.
  13. If the prize is unclaimed by Wednesday, 2 January 2012 the Promoter will to the extent permitted by law, conduct a redraw of the Competition.
  14. The Promoter collects personal information in order to conduct the Competition and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors of the Promoter. The Promoter may, for an indefinite period, unless you request otherwise, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to access, update or correct information to the Promoter. All entries become the property of the Promoter.
  15. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence) for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control; (b) any theft, unauthorised access or third party interference; (c) any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any tax liability incurred by an entrant.
  16. The Promoter of the competition is Australian Hearing, 126 Greville Street, Chatswood NSW 2067. ABN 80 308 797 003.

Australian Hearing 2013 SA event, Win a Hamper Competition

Winner: Mr & Mrs Henschke

Terms and conditions:

  1. Entry into this Competition shall be deemed an acknowledgement and acceptance of these Terms and Conditions of Entry.
  2. The Competition commences at 9:00am on Monday 22 April 2013 and closes at 4:00pm on Friday 26 April December 2013 ("Promotional Period").
  3. Entry is open to all attendees to the Australian Hearing bus when it visits: Romeo's Foodland Shopping Centre, 591 Magill Road, Magill, Port Canal Shopping Centre, 200 Commercial Road, Port Adelaide, Hallett Cove Shopping Centre, 246 Lonsdale Road, Hallett Cove and Goolwa Village Shopping Centre, 33 Hutchinson Street, except employees and immediate families of the Promoter, associated companies, agencies and participating outlets.
  4. Only one (1) entry permitted per referral by eligible people, as outlined in clause 3.
  5. To enter, collect and complete in full an entry form and drop it in the entry box at one of bus locations (as outlined in clause 3) during the Promotional Period.
  6. Entries are void if stolen, forged, mutilated or tampered with in any way. For the avoidance of doubt, entry forms that have one or more responses to questions that are incomplete or that are incorrect, indecipherable or illegible, are not eligible for participation in the prize draw.
  7. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and to disqualify any entrants who submit entries that are not in accordance with these Terms and Conditions of Entry or who tamper with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  8. The first valid entry form drawn will win a Hamper valued at $550. There are no other prizes.
  9. The draw will take place at 4:00pm on Friday 26 April 2013 at the Australian Hearing bus at the Goolwa Village Shopping Centre, 33 Hutchinson Street, Goolwa SA.

    The winner of the Promotion will be notified by telephone on the contact number supplied on their individual entry by 4.00 pm on Tuesday 30th April 2013. The prize winner's name will be displayed on the Australian Hearing website at www.hearing.com.au.

  10. The Promoter will arrange delivery of the prize to the address supplied on the winners individual entry and does not take any responsibility for the prize being lost, damaged or destroyed in transit.
  11. The Promoters decision is final and no correspondence will be entered into.
  12. If the prize is unclaimed by Tuesday, 7 May 2013 the Promoter will to the extent permitted by law, conduct a redraw of the Competition.
  13. The Promoter collects personal information in order to conduct the Competition and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors of the Promoter. The Promoter may, for an indefinite period, unless you request otherwise, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to access, update or correct information to the Promoter. All entries become the property of the Promoter.
  14. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence) for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control; (b) any theft, unauthorised access or third party interference; (c) any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any tax liability incurred by an entrant.
  15. The Promoter of the competition is Australian Hearing, Level 5, Australian Hearing Hub, 16 University Avenue, Macquarie University NSW 2109. ABN 80 308 797 003.