Our services include assessing hearing, fitting hearing devices and providing counselling and rehabilitative programs to help eligible clients manage their hearing impairment. Australian Hearing's clients are at both ends of the age spectrum. More than a third of our younger clients are under the age of 10 years, and about 50 per cent of our adult clients are 80 years and over.
Community Service Obligation Business Rules
The Community Service Obligations (CSO) Business Rules outline the policies and procedures that govern CSO service delivery under the Hearing Services Program. The Business Rules help to define the objectives of the program, specify the eligibility criteria for CSO services and outline the main principles of service provision by Australian Hearing.
Click here to download the CSO Business Rules.