Hearing Australia to deliver better client services

10 July 2019

Australian Hearing has updated its branding and changed its name to Hearing Australia as part of its commitment to deliver better services to its clients, to the Australian Government and to the communities it serves.
“This is an important step forward in promoting the importance of hearing and helping Australians,” says Mr Kim Terrell, Managing Director of Hearing Australia.
The new branding is based on research involving over 1,500 people and will promote what Hearing Australia can do to help people with hearing loss. It is front and centre to its mission to provide world leading research and hearing services for all Australians.
“Our clients are at the heart of everything we do and these changes are a direct result of client feedback,” says Mr Terrell.
“Clients asked us for more personalised services, supported by the latest technology, tailored to their needs, and we’ve taken action on this feedback.
“Over the past 70 years, we have helped over a million children and adults stay connected to the people and life they love. We will build on this legacy and continue to provide hearing services to children and young adults, pensioners, veterans, and Aboriginal and Torres Strait Islander people across Australia.
“We will also increase our efforts to prevent hearing loss. This includes working with partners across Australia to improve the hearing health of Aboriginal and Torres Strait Islander children aged 0-6 living in regional and remote locations.”
Hearing Australia has a national network of over 600 locations and all existing clients will still be able to see the audiologists they know and trust.
“This change will help more people connect with us sooner so we can help them take their first steps to improving their hearing health and enhancing their life,” says Mr Terrell.
For more information, clients can call 131 797 or email enquiry@hearing.com.au.