Telehealth option

For many Aboriginal and Torres Strait Islander kids, ear and hearing trouble starts before they turn two. Good hearing helps young kids feel connected to family, friends, community, and culture.

Hearing Australia’s HAPEE program provides free telehealth hearing checks for Aboriginal and Torres Strait Islander children aged 0 - 6 or not yet attending full time school.

Telehealth appointments allow you to access hearing health services and support from anywhere in Australia and from the comfort of your home.

You can choose a telehealth or face to face appointment depending on what suits you and your child’s needs.

What is a telehealth appointment?


 A telehealth appointment is an over the phone conversation where you can ask questions about your child’s ears and hearing. An audiologist from the HAPEE team will also ask you questions about your child’s ear and hearing health and provide ongoing support and advice to you.


Why is ear health important?


Serious ear and hearing troubles can start at any time, even soon after bubs are born. Often, kids and young bubs with infected ears may not show any signs of trouble.

Kids need good hearing to listen, yarn, play, to do well at school. Poor hearing can lead to problems with speech, and it can stop them from fully participating in life. The good news is that ear troubles can be treated if your kids’ ears are checked early and often.

If you have any concerns or questions about your child’s hearing health you can a book a telehealth appointment by calling Hearing Australia on 134 432.


*The Hearing Assessment Program is an initiative of the Commonwealth Department of Health. Aboriginal and Torres Strait Islander children not yet attending full time school are eligible to be seen. All services provided under this program are free of charge. A hearing check includes a number of age-appropriate tests of hearing and middle ear function.