Welcome to your new hearing aids

Rediscover the sounds you love. For many, getting used to new hearing aids can be challenging. Hearing Australia is here for you every step of the way to help you become familiar and comfortable with your device.

We're here to help


Every question is important and we're here to help you if you need any advice or support with your new aid(s). You may not always be able to reach your clinician in person, but there are multiple support options available including:

Live chat: click on the live chat box below to start. Our friendly clinicians are available 9am to 5pm EST Monday to Friday to assist in real-time.

Call us: you can contact our Customer Support Centre on 131 797.

Contact us form: you're always welcome to submit your query via our contact us form and a member of the team will be in touch soon.

Contact your local centre: you can find your closest centre contact details here.

TeleCare via the Signia app: get audiology support at your fingertips. Learn more about the app and download on the Signia website here

Additional resources: