With almost 80 years of experience providing hearing advice to GPs, Practice Managers and patients alike, we know hearing and we’re here to help.
Hearing is an important part of anyone’s quality of life, so when a patient comes to you with concerns about their hearing, you need to not only give them the right information but also the reassurance that there’s support available.
Hearing Australia’s locations are easily accessible for your patients with around 180 hearing centres nationally and hundreds of visiting sites equipped with highly trained expert clinicians. We also provide home visit options for clients who can’t visit our locations.
How to refer to Hearing Australia
Help your patients make health hearing a priority by following these 3 simple steps at the end of every consult:
1. Ask
Ask your patient the question “How’s your hearing?” and perform a basic check.
2. Refer
Refer your patient to Hearing Australia for a free 15-minute adult hearing check or a full hearing assessment.
Free 15-minute hearing check: This is a quick test of the patient’s hearing that gives a good indication that they may have hearing loss, but it’s not a full diagnosis.
Comprehensive hearing assessment: This is done at our hearing centres by one of our expert clinicians and can take around about 1 hour to complete. The assessment will confirm if the patient has hearing loss and can benefit from wearing hearing aids. In the assessment, our clinician will also discuss their lifestyle, hearing needs and budget. If a hearing aid is recommended, they’ll show a range of suitable devices based on the assessment results. A comprehensive hearing assessment and other services may incur a fee if patient isn’t eligible for the Australian Government Hearing Services Program Voucher Scheme.*
3. Share
Share the Hearing Australia handout we’ve provided for further information and encourage your patient to book the hearing check or assessment as soon as possible.
Which patients are eligible for referral?
We care for all Australians. Hearing Australia is a leading provider of hearing services for all adults, including eligible pensioners and seniors, young adults under 26, children and Aboriginal and Torres Strait Islander people.
Adults who can be referred include individuals who qualify for services under the Australian Government Hearing Services Program and non-eligible self-funded clients.
Ways you can refer your patients to Hearing Australia
- Email referral@hearing.com.au
- Healthlink via medical software
- Referral letter or Hearing Australia referral template
- Patient information leaflet for patients to contact us directly
*Conditions apply under the Australian Government Hearing Services Program.