At Hearing Australia, we believe everyone deserves access to quality hearing care. There are several ways to fund your hearing services with us — from Australian Government programs that cover some or all costs for people in eligible categories, to flexible options for those paying privately. Whatever your situation, we'll help you find the right path.
The Voucher Program
Under the Australian Government Hearing Services Program Voucher Scheme, Hearing Australia offers eligible individuals $0* fully subsidised hearing aids or subsidies including assessment, fitting, and ongoing maintenance support.
Voucher Scheme eligibility
You’re eligible for $0* fully subsidised hearing aids if you’re:
- an Australian citizen or permanent resident, or someone living on Norfolk Island; and
- aged 21 years or older; and
you meet one of the following eligibility criteria:
- hold a Pensioner Concession Card (or be the spouse of someone who does);
- hold a Veteran Gold Card (or be the spouse of someone who does);
- hold a Veteran White Card (for hearing-specific conditions only) or be their spouse; or
- be a current member of the Australian Defence Force, including:
- permanent Navy;
- regular Army;
- permanent Air Force; or
- reserves on continuous full-time service; or
- be referred by a Disability Employment Service provider.
CSO Program
Hearing Australia is the sole provider of the CSO funded services under the Australian Government Hearing Services Program. The CSO Program aims to improve access to hearing services for people with complex hearing and communication needs^. This includes adults with severe or profound hearing loss, those with additional disabilities impacting their communication, children, and young adults under 26, Indigenous adults over 50, and individuals with complex hearing needs.
Through the CSO Program, eligible people can benefit from subsidised hearing services such as assessments; consultations; communication training; hearing aid fittings; and ongoing support and care.
How do I apply?
Our dedicated team will guide you through the application process and provide you with the necessary information. Once you are approved, you can access our comprehensive range of services, including assessments, consultations, and ongoing care.
Paying privately? Here's how it works.
Not sure if you have hearing loss? Get a free 15-minute hearing check — a simple, no-obligation first step to understanding your hearing health.
If you do need hearing aids, we have a number of options available:
Pay in full
Purchase any of our hearing aids or products with a one-off payment by EFTPOS, credit card, or direct deposit. If your private health insurance covers hearing aids, we'll provide an invoice so you can claim directly with your fund.
Pay in instalments
Take your hearing aids home today and pay them off over time through our third-party credit partner, subject to eligibility and approval. Speak to your clinician to find out what's available to you.
Private health insurance
Many funds contribute to the cost of hearing aids. You don't need a GP referral to see us — and if your insurer needs evidence of your hearing test to process a claim, just ask us and we'll prepare the paperwork for you.
For information on our comprehensive assessment fees, view our full fee schedule.
Tinnitus treatment for ADF members and veterans
Hearing Australia is pleased to be partnering with the Department of Veterans Affairs’ (DVA) and the Australian Defence Force (ADF) to deliver a new national program supporting current and former members of the ADF living with tinnitus.
This will improve access to treatment to support earlier assessment and evidence‑based care, so serving members and veterans with tinnitus can receive support that helps them manage symptoms, build effective coping strategies and improve quality of life.
To support improved access to treatment, DVA will refer veterans with an undetermined Permanent Impairment (PI) claim to Hearing Australia for a fully funded assessment and any clinically necessary treatment. This helps ensure veterans can access timely, clinically appropriate care that supports better long-term health and wellbeing outcomes.
If you’ve received a referral letter from DVA, please call us on 1300 489 470 to book in your initial assessment.
If you have any other questions about the tinnitus treatment program or compensation claim process, please contact DVA on 1800 838 372. Further information is also available on the DVA website: Improving access to early assessment and treatment for tinnitus | Department of Veterans' Affairs
What does the NDIS mean for people with hearing loss?
The National Disability Insurance Scheme (also called the NDIS) provides support for Australians with significant disability that impacts their everyday life, and their families and carers. We are an approved NDIS provider.
Our funding options for First Nations people
We are dedicated to ensuring the optimal hearing health of First Nations people across all age groups. Our comprehensive programs offer various services tailored to meet the needs of our community.
*Conditions apply under the Australian Government Hearing Services Program. Eligible clients will receive a voucher which may be used toward a fully or partially subsidised device and related services. To check if you are eligible and for more information, click here. Under the optional maintenance program - which may have a fee depending on which hearing aid level you choose - you will receive unlimited batteries, major and minor repairs, replacement of moulds and domes.
^Conditions apply to clients under the Australian Government Hearing Services Program.
