Free 14-day hearing aid trial
- Start with a free 15-minute adult hearing check and follow with a comprehensive hearing assessment.
- Trial hearing aids free for 14 days, with no upfront payment or obligation.
- Ability to test hearing aids in real-life settings like cafés or at home.
- Various type of devices available to try, plus get expert fitting and support.
- Choose to purchase or return after the trial.
- If purchased, enjoy a 55-day money-back guarantee.
Try our hearing aids for free before you buy
We know finding the right hearing aid for you is a big decision—that’s why we offer an obligation-free trial of our hearing aids with no upfront cost. This lets you wear your trial hearing aids in real-life situations like at the gym, in a café or while watching TV, to see how they fit into your everyday life. You’ll be expertly fitted by our certified clinicians at any of our 180+ nationally located hearing centres. We offer a range of quality hearing devices, including the latest in Bluetooth technology and AI-powered models1 that cut through background noise and make speech clearer.2,3,4 For added peace of mind, should you then purchase the hearing aids, it’s backed by our 55-day money-back guarantee.
How the free 14-day hearing aid trial works
Step 1
You’ll first need to book a free 15-min adult hearing check by attending one of our hearing events. This quick check allows us to see if you may have hearing loss.
You can skip this step if you've already had a hearing check from us or another provider.
Step 2
Book a comprehensive hearing assessment at one of our hearing centres. From your assessment, we’ll determine if you could benefit from hearing aids and after discussing your hearing needs, budget and lifestyle, we’ll recommend a range of hearing aids to suit you. A comprehensive hearing assessment and other services may incur a fee if you’re not eligible for the Australian Government Hearing Services Program (the Program).
Step 3
From our hearing aid recommendations, you can choose a pair to try at home for 14 days. This is a free, no-obligation trial where you can try the hearing aid in all your real-world environments to see if it suits your lifestyle. During this trial period, you’ll receive ongoing support with adjustments to the hearing aid settings and usage tips to maximise your experience with its features and functionality.
Step 4
After the 14-day period, you can either purchase the hearing aids or simply return them. If you're interested in another device, you can also work with your clinician to identify a more suitable one that you can try within the clinic during your appointment.
Step 5
We want you to be completely satisfied with your purchase, so if for any reason you’re not happy or you change your mind, you’re still covered by our 55-day money-back guarantee. Simply return the hearing aids for a full refund provided they're in good condition and undamaged. No refund will be provided for fully subsidised hearing aids.
Feel confident with our 55-day money-back guarantee
- We want you to be completely satisfied, so after your 14-day free trial, if you choose to purchase the hearing aids, you’re still protected.
- If you’re not completely satisfied with your new hearing aids, return them within 55 days of your fitting appointment date for a full refund.
- That’s almost 10 weeks (14 days + 55 days = 69 days) of risk-free better hearing!
Frequently Asked Questions
Who qualifies for the free 14-day hearing aid trial?
All adults are eligible, provided they’re deemed suitable for a hearing aid by our expert clinicians after they complete a comprehensive hearing assessment.
Is the trial really free?
Yes, there’s no cost to try our hearing aids. However, if you don’t return the hearing aids after the trial period or they’re damaged upon return, you may incur a fee. When you sign up for the trial, we’ll be securely capturing your payment details just in case this happens. Your payments details will be deleted once the trial is completed and you’ve returned the hearing aids undamaged and in good condition.
What happens after the 14-day trial?
You can choose to purchase the hearing aids or return them. If you choose to purchase them, you're still covered by our 55-day money-back guarantee.
Is the 55-day money-back guarantee different from the 14-day free trial?
Yes. The 14-day trial is 100% free. If you then decide to buy, you still have another 55 days from your fitting appointment date to return the hearing aids for a full refund if you’re not satisfied. No refunds will be given on fully subsidised hearing aids.
Do I need to pay anything upfront?
No payment is required to start the 14-day trial. Payment is only due if you choose to keep the hearing aids, and your purchase is backed by the 55-day money-back guarantee.
When you sign up for the trial, we’ll be securely capturing your payment details just in case you don’t return the hearing aids, or they’re returned with any damage. Your payment details will be deleted once the trial is completed and you’ve returned the hearing aids undamaged and in good condition.
Are follow-up appointments included?
Yes. You’ll receive follow-up support, fine-tuning and ongoing care through your trial and after your purchase.
How do I return the hearing aids if I change my mind?
Simply contact your Hearing Australia clinician and return the hearing aids in undamaged and good condition within the 55-day period. You’ll receive a full refund if you’ve paid for them.
Why choose Hearing Australia?
FREE 15-minute adult hearing checks + $0* hearing aids
We offer FREE 15-minute hearing checks for adults and eligible pensioners pay $0* for fully subsidised hearing aids under the Australian Government Hearing Services Program.
Expert-led hearing care for all Australians
Experienced and certified clinicians provide comprehensive hearing assessments. We take the time to understand you and your hearing needs, so we can find the right hearing solution for you.
Wide range of quality hearing aids
A great range of hearing devices at varying technology levels plus a 55-day money-back guarantee, and free 14-day trial.^
180+ hearing centres
Easy access to services with 180+ permanent locations and 100s of visiting sites across Australia.
75+ years hearing experience
Since 1947, we’ve provided expert hearing care to Australians of all ages and from all walks of life.
Award-winning brand
Voted as Australia’s most trusted hearing services brand 5 years in a row.
Ready to try some hearing aids free for 14-days from Australia’s most trusted hearing services brand?
Start with a free 15-minute adult hearing check by attending one of our hearing events.
Book a comprehensive hearing assessment with our expert clinicians.
Terms and conditions:
Hearing aid trials are available for a 14-day period. Model and style of hearing aid is subject to recommendation by clinicians. Completion of a comprehensive hearing assessment with Hearing Australia is required before fitting. Hearing assessment and other services may incur a fee depending on eligibility. Failure to return the hearing device after trial may incur a fee. Payment details are securely captured and deleted upon trial completion. Conditions apply under the Australian Government Hearing Services Program.
1. .AI feature must be enabled by user.
2. T. Cui, AuD; J. Growth (2023), MA. Unique binaural beamformer provides narrowest directional focus, GN, pages 1-5.
3. C. T. Jespersen, MA; B. Kirkwood, PhD; S. Reimers, MA; J. Groth, MA (2024); Industry-best speech recognition when both speech and noise are in front, GN, pages 1-6.
4. J. Groth, MA; B. Kirkwood, PhD; T. Cui, AuD; O. Hougaard, MSc; L. Dieu, MSc (2024); Empowering hearing aid users with directional technology designed for the real world, GN, pages 1-7.
