Taking care of your hearing aids

Keeping your hearing aid in good working condition allows you to get the most out of it and prevents malfunctions. Here are some guidelines to help you use your hearing aids effectively.

Be aware of which is which

Look for the red (right) and blue (left) markers that indicate which ear the device is designed for. This seems simple and unimportant but putting an aid in the wrong ear can result in further hearing damage. If you wear two hearing aids, they’ve been individually designed for the specific hearing levels in each ear so shouldn’t be swapped.

Cleaning your device

  • Use a wax brush to gently brush wax or dirt away from the hole where the sound comes out. If you have an in-the-ear device, push out any wax or dirt from inside the air hole.

  • Remove the wax system from the mould, using the tool located on the bottom of the replacement wax system card.

  • If you have a behind-the-ear device, you’ll also need to clean your ear mould. Remove it from the hearing aid by pulling the tubing away from the ear hook. Place it in a cup of water and soak until any wax or dirt is soft. Wash warm water through the tubing until the mould is clear, and then dry it by shaking out water and wiping gently with a tissue.

Remove wax from the ear mould

  • Remove the ear mould from the hearing aid by pulling the tubing away from the ear hook.

  • Insert the nozzle of the air blower into the tip of the ear mould or the open end of the tubing. Blow out any wax or moisture.

  • Replace the ear mould by pushing the tubing back over the ear hook.

General tips

  • Clean your hearing device regularly with a dry cloth or tissue.

  • Make checking your hearing aids part of your daily routine.

  • Avoid getting your hearing aid wet - don’t wear it in the shower or in the rain. Remove any moisture with a tissue or dry cloth.

  • Remove hearing aids before using aftershave, hairspray, perfume, sunscreen, insect repellent and so on, as they may contain chemicals that could damage it.

  • Don’t expose your hearing aid to extreme heat.

  • Put your hearing aid in its case when you’re not wearing it.