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Our Funding Options

At Hearing Australia, we understand that affordability and accessibility are essential when it comes to managing hearing loss. That's why we offer two options under the Australian Government Hearing Services program to help make hearing care more accessible and affordable for eligible individuals*. —the Voucher Program and the Community Service Obligations (CSO) Program—to help make hearing care more accessible and affordable for eligible individuals. 

The Voucher Program 

The Voucher Program provides financial assistance to eligible individuals*, making it easier to access hearing services and devices. If you qualify for the program, you will receive a subsidy that covers a portion of the cost of hearing aids and related services such as an annual optional maintenance program*. 

This means you can benefit from high-quality hearing technology without the burden of excessive expenses. Our highly trained clinicians will guide you through the process, helping you select the most suitable hearing aids and providing ongoing support to ensure optimal outcomes.  

Eligible individuals 

 Adults eligible to receive services under the Hearing Services Program must be Australian citizens or permanent residents 26 years of age or older, and fit one of the following categories:  

  • Pensioner Concession Card holders  
  • Department of Veterans’ Affairs Gold Repatriation Health Card holders.  
  • Department of Veterans’ Affairs White Repatriation Health Card holders specifying hearing loss.  
  • Recipients of a sickness allowance from Centrelink.  

The following people may also eligible:  

  • Dependents of a person in one of the above categories.  
  • Members of the Australian Defence Forces.  
  • Referred clients of an Australian Government-funded vocational rehabilitation service.  

Please note: A Commonwealth Seniors Health Card does not provide eligibility for the Hearing Services program.  

CSO Program 

Hearing Australia is the sole provider of the CSO funded services. The CSO Program aims to improve access to hearing services for people with complex hearing and communication needs^. This includes adults with severe or profound hearing loss, those with additional disabilities impacting their communication, children, and young adults under 26, Indigenous adults over 50, and individuals with complex hearing needs.

Through the CSO Program, eligible people can benefit from subsidised hearing services such as assessments; consultations; communication training; hearing aid fittings; and ongoing support and care. 

Through our Voucher and CSO Program, we strive to remove barriers and ensure that everyone can access the quality hearing care they deserve. Take the first step towards better hearing health by exploring these programs and discovering how we can support you on your journey to better hearing.  

We have flexible ways to pay 

If you are not eligible for the Australian Government Hearing Services programs, there are still affordable options for you:  

Pay In Full

 You can purchase any of our hearing aids or products with a one-off payment.  

  • We accept payment by EFTPOS, credit card or direct deposit.  
  • If you can access a rebate from your private health insurance provider, we will provide you with an invoice to make a claim directly with them.  
Pay In Instalments

 You can pay in instalments to purchase any of our hearing aids.  

  • Credit is provided by a third party subject to eligibility conditions and approval.  
  • If you’re eligible you can take your hearing aids home with you and pay them off in instalments over time.  
  • Please speak to your clinician to see what options are available for you.  
Private Health Insurance

Some private health insurance providers may be able to assist with the purchase of hearing aids  

  • We recommend contacting your private health insurance provider to confirm your eligibility and rebates under your plan.  
  • You do not need a referral from your GP to see us. However, your private health insurance provider may require evidence of your hearing test in order to make a claim. If this is the case, please ask your clinician, or contact us to prepare a letter for you.  

We strive to make hearing solutions accessible to all. Please don't hesitate to reach out to us for more information or to discuss payment options that suit your needs. 

*Conditions apply under the Australian Government Hearing Services Program. Eligible clients will receive a voucher (valued at approximately $1800) which may be used toward a fully or partially subsidised device and related services. To check if you are eligible and for more information, go to 

For approximately $50 per year (indexed annually), through the optional maintenance program, you will receive unlimited batteries, major and minor repairs, replacement of moulds and domes. Price is set by the Federal Government and is subject to change.  

^Conditions apply to clients under the Australian Government Hearing Services Program.  

The flags of the Australian Aboriginal and Torres Straight Islander peoples

Hearing Australia acknowledges the Aboriginal and Torres Strait Islander peoples, the Traditional Owners and Custodians of the land that we live and work on, and we pay our respects to Elders past, present and future.