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Our Funding Options
At Hearing Australia, we understand that affordability and accessibility are essential when it comes to managing hearing loss. That's why we offer two options under the Australian Government Hearing Services program to help make hearing care more accessible and affordable for eligible individuals*. —the Voucher Program and the Community Service Obligations (CSO) Program—to help make hearing care more accessible and affordable for eligible individuals.
The Voucher Program
The Voucher Program provides financial assistance to eligible individuals*, making it easier to access hearing services and devices. If you qualify for the program, you will receive a subsidy that covers a portion of the cost of hearing aids and related services such as an annual optional maintenance program*.
This means you can benefit from high-quality hearing technology without the burden of excessive expenses. Our highly trained clinicians will guide you through the process, helping you select the most suitable hearing aids and providing ongoing support to ensure optimal outcomes.
Adults eligible to receive services under the Hearing Services Program must be Australian citizens or permanent residents 26 years of age or older, and fit one of the following categories:
Pensioner Concession Card holders
Department of Veterans’ Affairs Gold Repatriation Health Card holders.
Department of Veterans’ Affairs White Repatriation Health Card holders specifying hearing loss.
Recipients of a sickness allowance from Centrelink.
The following people may also eligible:
Dependents of a person in one of the above categories.
Members of the Australian Defence Forces.
Referred clients of an Australian Government-funded vocational rehabilitation service.
Please note: A Commonwealth Seniors Health Card does not provide eligibility for the Hearing Services program.
Hearing Australia is the sole provider of the CSO funded services. The CSO Program aims to improve access to hearing services for people with complex hearing and communication needs^. This includes adults with severe or profound hearing loss, those with additional disabilities impacting their communication, children, and young adults under 26, Indigenous adults over 50, and individuals with complex hearing needs.
Through the CSO Program, eligible people can benefit from subsidised hearing services such as assessments; consultations; communication training; hearing aid fittings; and ongoing support and care.
Through our Voucher and CSO Program, we strive to remove barriers and ensure that everyone can access the quality hearing care they deserve. Take the first step towards better hearing health by exploring these programs and discovering how we can support you on your journey to better hearing.
How do I apply?
Eligible adults in the above categories can apply for the Australian Government Hearing Services Program online. If you are unable to apply online, you can contact us on 134 432 or visit your local Hearing Australia Centre and our friendly team can apply on your behalf. Our dedicated team will guide you through the application process and provide you with the necessary information. Once you are approved, you can access our comprehensive range of services, including assessments, consultations, and ongoing care.
What does the NDIS mean for people with hearing loss?
The National Disability Insurance Scheme (also called the NDIS) provides support for Australians with significant disability that impacts their everyday life, and their families and carers. We are an approved NDIS provider.
If you are not eligible for the Australian Government Hearing Services programs, there are still affordable options for you:
Pay In Full
You can purchase any of our hearing aids or products with a one-off payment.
We accept payment by EFTPOS, credit card or direct deposit.
If you can access a rebate from your private health insurance provider, we will provide you with an invoice to make a claim directly with them.
Pay In Instalments
You can pay in instalments to purchase any of our hearing aids.
Credit is provided by a third party subject to eligibility conditions and approval.
If you’re eligible you can take your hearing aids home with you and pay them off in instalments over time.
Please speak to your clinician to see what options are available for you.
Private Health Insurance
Some private health insurance providers may be able to assist with the purchase of hearing aids.
We recommend contacting your private health insurance provider to confirm your eligibility and rebates under your plan.
You do not need a referral from your GP to see us. However, your private health insurance provider may require evidence of your hearing test in order to make a claim. If this is the case, please ask your clinician, or contact us to prepare a letter for you.
We strive to make hearing solutions accessible to all. Please don't hesitate to reach out to us for more information or to discuss payment options that suit your needs.
Our funding options for children and young adults
The Australian Government Hearing Services program provides eligible children and young adults with a range of essential services and devices, including hearing assessments, hearing aids, cochlear implants, and ongoing support.
*Conditions apply under the Australian Government Hearing Services Program. Eligible clients will receive a voucher (valued at approximately $1800) which may be used toward a fully or partially subsidised device and related services. To check if you are eligible and for more information, go to hearingservices.com.au
For approximately $50 per year (indexed annually), through the optional maintenance program, you will receive unlimited batteries, major and minor repairs, replacement of moulds and domes. Price is set by the Federal Government and is subject to change.
^Conditions apply to clients under the Australian Government Hearing Services Program.
Hearing Australia acknowledges the Aboriginal and Torres Strait Islander peoples, the Traditional Owners and Custodians of the land that we live and work on, and we pay our respects to Elders past, present and future.