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FAQs

Frequently asked questions 

We're so excited that you're considering joining our team, and we understand you might have some questions. 

We want you to feel confident and prepared during the application and interview process. So, have a read of some of our most frequently asked questions to help you apply for a role at Hearing Australia. 

The Application Process

How do I apply for a job at Hearing Australia?

As Hearing Australia is a national organisation, we have roles across the country in our network of centres as well as our head office based at Macquarie University NSW.  

You can view and apply for all current vacancies via our Careers Portal. 

I am a Graduate. What options are available to me?

We welcome applications from talented Graduate Audiologists who want to change lives and make a meaningful impact for Australians, no matter who they are. 

Through our graduate program which we run every year, you’ll be guided every step of the way as you embark on your career. 

Final year students will receive information regarding graduate audiologist opportunities with Hearing Australia via their University Coordinators.  

I have never worked in Audiology before. Can I still apply?

Absolutely. Hearing Australia has a variety of opportunities in our many Hearing Centres across the country and at our head office that do not require any clinical experience in audiology.  

Whether you work in one of our hearing centres or you’re supporting from behind the scenes, you’ll know you’re making a contribution that really means something. 

I’m not able to apply online. What other options do I have to submit my application?

Thanks for your interest! We require all applications to be submitted online via our Careers Portal. If you are experiencing issues applying for a role online, please email recruitment@hearing.com.au to get in touch with our Talent team. 

What do I need to submit my application?

To apply for a role with us, you can do this via our Careers Portal where you will be able to complete your candidate profile and upload your resume and cover letter.  

Once you have successfully submitted your application, our team will be in touch via email to let you know that we’ve received your application. 

What happens after I apply for a job?

We appreciate the time and effort it takes to apply for a role, and we endeavour to respond to every applicant, whether they are successful or not. 

You can expect to hear from us via telephone or email in regards to your application status. However, if you have not heard from us within 30 days after submitting your application, please email us at  recruitment@hearing.com.au to get in touch with our Talent team. 

What if my details change after I’ve submitted my application?

That’s not a problem. Once you create your candidate profile via our Careers Portal, you can login anytime to update your contact details However, you will not be able to amend your responses to the application questions once they have been submitted. If you need to make any major change to your application, you can email recruitment@hearing.com.au to get in touch with our Talent Team. 

I can’t see any roles that I’m interested in right now. How can I be considered for future opportunities?

Every day, our teams are innovating to help people hear, whoever they are. And as our industry evolves, we’re always looking for new team members to help us create the gold standard of hearing care. 

Through our Careers Portal, you can create job alerts so that you are notified when a position becomes available and you can then apply online.  

Interviewing

How should I prepare for an interview with Hearing Australia?

It’s always best to prepare for an interview! Do some research on us and learn more about how we help to improve the lives of Australians through the daily work of our teams and through our research division, the National Acoustic Laboratories.  

Consider the role responsibilities and how your skills and experience make you the best person for the job. It's also a good idea to come to your interview prepared with some questions to ask the interviewing panel.  

And if you want to learn more about life at Hearing Australia, you can also check out some of the stories from our people.

How do I inform the Hiring Manager that I need special accommodations for my interview?

We have a diverse and inclusive workforce and we’re committed to ensuring that anyone interested in joining Hearing Australia, is able to fully participate in the recruitment process.  

If you require any accommodations, we welcome you to let us know by mentioning any special accommodations you require on your online application or via phone when you first speak with the hiring manager.  

What happens if I’m successful in securing a position with Hearing Australia?

If you’re selected for a role with us, our team will be in touch to let you know the great news and discuss next steps and timeframes. We will require successful candidates to be willing to have a police check conducted (we pay). 

If I don’t progress to the next round, will I be notified? When can I expect to hear an outcome?

Yes, of course. We’re committed to keeping applicants informed at every stage of the recruitment process. Our team will be in touch to update you regarding the outcome of your interview once a decision has been made.  

Life at Hearing Australia

I’d like to move around the country. Do I need to stay in one location if I work at Hearing Australia?

Hearing Australia operates nationwide to help Australians, no matter who they are.  

As a national organisation, we have roles in every state and territory. Depending on the role and business requirement, there may be the opportunity for you to move around Australia.  

What’s it like to work at Hearing Australia?

Here you’ll work side by side with people who go the extra mile to ensure our clients receive the care they deserve, to make a difference to lives across the country. Our teams tell us that feels pretty good to be part of.  

Every day, our people help adults rediscover and reconnect with the sounds, people and life they love. And with our teams helping children hear for the first time, you can experience some truly unforgettable moments.  

Through the important work of our dedicated First Nations Services Unit, we’re also making significant progress in reducing the rate of hearing loss in Aboriginal and Torres Strait Islander communities.  

At Hearing Australia, we’re always on a journey to better. So, here you’ll find an organisation that’s embracing new, innovative ways of working. You’ll be helping to continue to shape an inclusive, diverse and supportive culture that welcomes everyone. And, most importantly, you’ll be helping us grow our impact and reach more people and communities than ever before.  

Don't just take our word for it, though! Hear directly from our people about why they enjoy working with us, and read their stories here.

Is Hearing Australia an inclusive place to work?

Hearing Australia welcomes qualified applicants regardless of gender, sexual orientation, race, religion, age or disability.  

We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply for roles with us in our network of centres and our head office at Macquarie University NSW.  

Let us know if you need any special accommodations to participate fully in the recruitment process. 

What does being a part of Hearing Australia mean for me?

You'll play an important role in shaping tomorrow. Because of the scale and diversity of our work and our progressive research, you'll have an opportunity to develop extensive and valuable knowledge, skills and experience. 

It matters more at Hearing Australia.

The flags of the Australian Aboriginal and Torres Straight Islander peoples

Hearing Australia acknowledges the Aboriginal and Torres Strait Islander peoples, the Traditional Owners and Custodians of the land that we live and work on, and we pay our respects to Elders past, present and future.