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Telehealth Services

Experience convenient appointments with your hearing specialist through Hearing Australia's Telehealth service. With Telehealth, you can have appointments via video call or telephone from a place that is convenient for you.  

There are various ways to have a Telehealth appointment. These include using your smartphone or landline for a telephone appointment, utilising your smartphone, iPad, laptop, or desktop PC for a video call. 

Benefits of Telehealth 

  • Avoiding the need to travel for your appointment. 
  • Culturally safe access to hearing services. 
  • Including a support person or family member in your appointment. 
  • Reducing exposure to COVID-19 or Influenza. 
  • Ability to arrange an interpreter during your appointment where possible.  

 If you prefer a Telehealth appointment, please ask our friendly Hearing Australia team.

Help and Support 

Please contact your local hearing centre or call 134 432 for any questions or assistance, including:

  • Instructions for connecting to a video call. 
  • Testing your video call connection. 
  • Access to live captioning. 
  • Troubleshooting support.  
The flags of the Australian Aboriginal and Torres Straight Islander peoples

Hearing Australia acknowledges the Aboriginal and Torres Strait Islander peoples, the Traditional Owners and Custodians of the land that we live and work on, and we pay our respects to Elders past, present and future.