Start hearing life's sounds again
If conversations are starting to feel muffled, or you’re missing parts of what people say, it might be time to get your hearing checked.
With the right support, you don't have to live with the frustration of hearing loss. We can help.
$0* fully subsidised hearing aids and hearing assessments
If you’re an Australian citizen or permanent resident aged 21+ and hold a Pensioner Concession Card or a Veteran Gold/White card, you’re eligible for $0* fully subsidised hearing aids at no cost to you under the Australian Government Hearing Services Program Voucher Scheme. The Voucher Scheme also includes a hearing assessment, fitting and follow-up support. It’s designed to help you stay connected, confident and independent — without any cost to you.
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Empower your daily life
Better hearing means being in control. It means hearing conversations without asking the other person to repeat themselves, staying active in social settings, and continuing to enjoy activities like watching TV or listening to your favourite music.
Stay independent
Better hearing helps you feel steady, engaged and capable. Imagine feeling confident being able to safely cross a busy road or go to a noisy shopping centre without feeling overwhelmed.
Reconnect with the people who matter
Whether it’s talking on the phone, hearing your grandchildren play, or simply joining in the conversation—it all becomes easier and more enjoyable with better hearing.
Taking that first step towards better hearing is easier than you think
Your independence, your confidence and your connection with the people you love through better hearing all start with booking a hearing assessment.
Frequently Asked Questions
What if I’m not eligible for the Voucher Scheme?
If you don’t qualify for the Voucher Scheme, you can still get a free 15-minute adult hearing check with us. You can also book for a comprehensive hearing assessment with one of our expert clinicians for a fee.
How often can I get new hearing aids through the Voucher Scheme?
Under the Voucher Scheme, you may be eligible for a new pair of hearing aids every five years, or sooner if your hearing needs change significantly. Our clinicians can help you if you're experiencing difficulties with your current devices.
What type of hearing aids can I get that are fully subsidised?
Under the Voucher Scheme, eligible clients can receive hearing aids that are fully subsidised. These are modern digital hearing aids that meet everyday hearing needs. If you’d like a device with more advanced technology, such as greater comfort in noisy environments or more natural sound, partially subsidised hearing aids are also available for an additional (gap) fee.
Will I be pressured to upgrade or purchase more expensive devices?
Not at all. At Hearing Australia, we’re committed to helping you find the right hearing solution, whether that’s a pair of fully subsidised hearing aids, a partially subsidised one with more advanced technology, or a device you're funding yourself. You’ll receive clear, personalised advice and hearing aid recommendations tailored to your individual hearing needs, budget and lifestyle.
Can I use my hearing aids with my smartphone or TV?
Yes. We have fully subsidised and partially subsidised hearing aid models that can stream audio directly from compatible smartphones. These devices also work with optional accessories like TV streamers (sold separately), allowing you to enjoy TV at a comfortable volume without disturbing others in your household. Our clinicians can help you find the best option based on your lifestyle and technology preferences.
Will the hearing aids be visible or bulky?
Many modern hearing aids are compact and discreet, with many behind-the-ear (BTE), receiver-in-the-ear (RIE) and custom models designed to blend with your hair or skin tone. Our clinicians can help you find the best option based on your preferences.
What’s the difference between the free 15-minute adult hearing check and a comprehensive hearing assessment?
While a hearing check and a comprehensive hearing assessment both check your ears for hearing loss, they differ in a few ways:
Free 15-minute hearing check: This is a quick test of your hearing that gives a good indication that you may have hearing loss, but it’s not a full diagnosis.
Comprehensive hearing assessment: This is done at our hearing centres by one of our expert clinicians and can take around about 1 hour to complete. The assessment will confirm if you have hearing loss and can benefit from wearing hearing aids. In the assessment, our clinician will also discuss your lifestyle, your hearing needs and your budget. If a hearing aid is recommended, they’ll show a range of suitable devices for you based on your assessment. A comprehensive hearing assessment and other services may incur a fee if you’re not eligible for the Australian Government Hearing Services Program Voucher Scheme.
What if I already wear hearing aids from another clinic?
You can still access services through Hearing Australia. We’ll assess your current hearing needs and determine whether your existing devices are suitable or if you qualify for a new set of fully subsidised hearing aids under the Voucher Scheme.
Do I need a referral to access the Voucher Scheme?
A referral is not required to start your hearing journey with Hearing Australia. You can book directly with us for your free 15-minute adult hearing check or a comprehensive hearing assessment. A referral may be needed if you’re accessing the Voucher Scheme through a Disability Employment Service provider.
Can I bring someone with me to my appointment?
Absolutely. You’re welcome to bring a family member, carer, or friend to your appointment. In fact, having someone familiar with your daily communication can help us better understand your hearing needs and recommend the best solutions. Having a family member present is ideal because it allows you to have someone familiar to discuss your options with.
Are appointments available in regional or remote areas?
Yes. We operate in over 180 locations across Australia, including regional and remote communities. We also offer outreach services and telehealth audiology appointments for eligible clients in hard-to-reach areas.
Why choose Hearing Australia?
FREE 15-minute adult hearing checks + $0* hearing aids
We offer FREE 15-minute hearing checks for adults and eligible pensioners pay $0* for fully subsidised hearing aids under the Australian Government Hearing Services Program.
Expert-led hearing care for all Australians
Experienced and certified clinicians provide comprehensive hearing assessments. We take the time to understand you and your hearing needs, so we can find the right hearing solution for you.
Wide range of quality hearing aids
A great range of hearing devices at varying technology levels plus a 55-day money-back guarantee, and free 14-day trial.^
Nationwide hearing centres
Easy access to services with around 180 permanent locations and 100s of visiting sites across Australia.
75+ years hearing experience
Since 1947, we’ve provided expert hearing care to Australians of all ages and from all walks of life.
Award-winning brand
Voted as Australia’s most trusted hearing services brand 5 years in a row.
*Other services may attract fees. Conditions apply under the Australian Government Hearing Services Program.
^The model and style of hearing aid is subject to recommendation by clinicians. Completion of a comprehensive hearing assessment with Hearing Australia is required before fitting. Hearing assessment and other services may incur a fee depending on eligibility. Failure to return the hearing device after trial may incur a fee. Payment details are securely captured and deleted upon trial completion. Conditions apply under the Australian Government Hearing Services Program.
